Contact Us

Messages from readers help keep this site accurate and useful, so we're always glad to hear from you. Perhaps a figure on a brand card has changed, a page about verification checks or withdrawal methods reads unclearly, or you simply have a question about how the site works. Our team reads every email that arrives.

How to reach us

The simplest route is email: [email protected]. A clear subject line, such as "Correction: bonus terms" or "Question about payments page", helps us pass your message to the right person faster.

What we can help with

• Corrections: if a wagering requirement, deposit limit, licence detail or payment option on a page no longer matches what a casino publishes, tell us where you spotted the difference. A link or screenshot makes checking much quicker.
• Feedback: suggestions for clearer explanations, topics you'd like covered, or sections you found confusing.
• General site questions: how our pages are put together, how brand information is sourced, or anything else about the site itself.

What we can't do

We are an independent information site, not a casino operator. That means we have no access to any player's casino account and cannot help with deposits, withdrawals, bonus disputes, verification documents or account closures. For those issues, please contact the casino's own customer support directly, as only the operator can see and act on your account.

When to expect a reply

We aim to answer within a few working days. Messages flagging a factual error are prioritised, and busier periods may mean a short wait, but no email goes unanswered.

Any details you send us are handled as described in our privacy policy, and we only use them to respond to your message.

This site is intended for readers aged 18 and over. If gambling is causing you concern, free and confidential support is available from GamCare and BeGambleAware.